Frequently Asked Questions

Tor Email is a professional email verification service that helps you validate email addresses quickly and accurately. We check syntax, domain existence, MX records, and mailbox availability to ensure you have accurate and deliverable email lists.

Our verification process includes multiple checks:

• Syntax validation - Checks if the email format is correct
• Domain verification - Confirms the domain exists
• MX record check - Verifies mail server configuration
• SMTP verification - Tests if the mailbox accepts mail

Yes! We take data security very seriously. Your email lists are processed securely and deleted immediately after verification. We never store your data permanently and comply with GDPR and other data protection regulations.

We support multiple file formats:

• CSV files (.csv)
• Excel files (.xlsx, .xls)
• Text files (.txt)

You can also paste email addresses directly into our web interface.

• Valid - The email address exists and can receive mail
• Invalid - The email address doesn't exist or can't receive mail
• Unknown - We couldn't determine the status (mail server didn't respond clearly)

Unknown status can occur due to:

• Catch-all domains that accept all emails
• Temporary server issues or timeouts
• Greylisting and other email server behaviors
• Aggressive spam filters blocking verification

Our email verification has a 99.9% accuracy rate. We use multiple validation techniques and continuously update our algorithms to provide the most accurate results possible.

We accept various cryptocurrencies through NowPayments.io, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many more. Some plans may also be available through other payment processors.

Yes! You can change your plan at any time from your dashboard. Upgrades take effect immediately, and you'll be charged the prorated difference.

Monthly verification limits reset at the beginning of each billing cycle. Unused credits don't roll over to the next month, so make sure to use your allocation before it resets.

You can reach our support team at support@toremail.com. We typically respond within 24 hours during business days.

Our support team is available Monday to Friday, 9 AM - 6 PM (UTC). The verification service itself is available 24/7.

API access is available for all paid subscribers. To get your API key:

• Log in to your account
• Go to your Dashboard
• Find the "API Access" section
• Click "Generate API Key"

Your API key will be displayed and can be copied for use in your applications.

API access is included with all paid plans. The free plan does not include API access. Upgrade to any paid plan to unlock the API and integrate email verification into your applications.

API rate limits are based on your plan:

• Daily Request Limit: Your monthly email limit divided by 30 (minimum 100)
• Per Request: Up to 100 emails in bulk verification
• Monthly Quota: Same as your plan's monthly email limit

Limits reset at midnight UTC daily, and monthly quota resets with your billing cycle.

Include your API key in the request header:

X-API-Key: your_api_key_here

Alternatively, you can pass it as a query parameter: ?api_key=your_api_key

POST /api/v1/verify	Verify a single email
POST /api/v1/verify-bulk	Verify up to 100 emails
GET /api/v1/usage	Check your usage and limits

cURL Example:

curl -X POST https://toremail.com/api/v1/verify \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"email": "test@example.com"}'

Python Example:

import requests

response = requests.post(
    'https://toremail.com/api/v1/verify',
    headers={'X-API-Key': 'YOUR_API_KEY'},
    json={'email': 'test@example.com'}
)
print(response.json())